Hygene Technologies is an ethical and environmentally conscious company that offers disclosure on our product range and services. Please don't hesitate to contact us at enquiries@hygenetechnologies.com if you have any further questions.

1. Hygene Technologies do not take any responsibility for product damage due to incorrect handling after delivery.

2. One-year warranty guarantee from the delivery date with testing and approval completed by Hygene Technologies.

3. Customer must ensure the use of appropriate power outage protection and UPS; electrical hazards and damage are not covered by the warranty.

4. Hygene Technologies will provide notification of required periodic maintenance and replacement of consumables/spare parts.

"EIT International Bactiscan™ Devices:

Safe disposal of waste electrical products and batteries:

If at any time, you need to dispose of this product or parts of this product: please note that waste electrical products and batteries should not be disposed of with ordinary household waste. Recycle where facilities exist. Check with your local authority for recycling advice. Alternatively, Hygene Technologies LTD is happy to take receipt of this product at end-of-life and will recycle it on your behalf.

HYPOAFRICA DEVICES:

This warranty is available to consumers in Ghana and across West Africa that purchased an Eco One, Hypo 7.5, Vectorfog DC20+ Battery Operated ULV Cold Fogger, HYPO FOG C100 VECTORFOG, C20 VECTOR FOG 1.5 ULV ELECTRIC COLD FOGGER or HYPO POWER 500 from Hygene Technologies for commercial, personal, family or household use. Except as otherwise required under applicable law, this warranty is not available to retailers or other commercial purchasers or owners.


If the Eco One, Hypo 7.5, Vectorfog DC20+ Battery Operated ULV Cold Fogger, HYPO FOG C100 VECTORFOG, C20 VECTOR FOG 1.5 or HYPO POWER 500 should prove to be defective within the warranty period, Hygene Technologies will repair or replace it. To obtain warranty service, email support@yodahes.com to obtain instructions on the return. The consumer shall be responsible for return shipping to Yoda Health & Environmental Solutions.

This warranty does not cover any damage caused by accident, misuse, shipment or other ordinary household use. This warranty excludes all incidental or consequential damages. For added protection and secure handling of any Hypo Africa product that is being returned, we recommend you use a traceable, insured delivery service. Hygene Technologies cannot be held responsible for in-transit damage or for packages that are not delivered to us. Lost and/or damaged products are not covered under warranty. Please be sure to include your return address, daytime phone number, description of the product defect, product model serial number # (located on bottom of product), the original date of purchase, and any other information pertinent to the product’s return.

Your Eco One, Hypo 7.5, Vectorfog DC20+ Battery Operated ULV Cold Fogger, HYPO FOG C100 VECTORFOG ULV ELECTRIC COLD FOGGER, C20 VECTOR FOG 1.5  and HYPO POWER 500 has been manufactured to the strictest specifications and has been designed for use with the authorised accessories and replacement parts. This warranty expressly excludes any defects or damages caused by accessories, replacement parts, or repair service other than those that have been authorised by Hygene Technologies.

VIRUSKILLER™ DEVICES:
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Hygene Technologies shall provide technical support for the VIRUSKILLER™ devices - this includes periodic replacement of consumables, spare parts and servicing. The maintenance cost is charged to the customer and comprises of the cost for the consumables, spare parts, servicing and labour provided by Hygene Technologies.